AI developments, automation, the buzz of technological advancements is so palpable. But it’s time to get down to business. What is actually changing due to tech, in the recruitment specifically? What tech developments do recruiters actually need to have their eyes and ears on?

Time to Tech Stack

What does this mean? It means that we’ve finally realised that this is the digital age thanks to an overabundance of technology. We’ve been somewhat overwhelmed by all the fancy new digital tools that are at our disposal. While tech advancements are always going to dazzle and amaze society, we are also adjusting our expectations. Meaning that, we’ve pretty much accepted that there are no limits to what tech will be able to do in the future. Now that we have that mindset, we can concentrate on what we need and also what we don’t need.

We are still in the midst of a cost-of-living crisis, meaning businesses are only interested in saving and making money. Wendy McDougall; Founder and CEO of Firefish Software believes recruiters are going to consolidate their tech and retain only critical tools to lower costs. As amazing as some tech advancements are, recruiters are going to be more concerned with practicality, productivity, time and cost-saving tech.

Luckily for recruiters, recruitment tech developers like ChatAutomation are producing tech solutions with these priorities in mind. Tech that covers multiple areas of recruitment that saves time and money, streamlines processes and frees up recruiters. When it comes to technology in 2024, it’s quality, not quantity that recruiters are interested in.

AI Reducing Bias in Recruitment

Can we totally eradicate bias within the recruitment process? If we’re being honest, probably not as bias is a flaw of humanity. However, there is one way to reduce it: have non-human as a vital part of the process. According to the Business Insider having generative AI technology determining which candidates get to the next stage rather than humans could reduce bias:

“It’s possible that AI, working as a gatekeeper, will do a better job than humans at reducing bias in how we get jobs. That could make it more likely that skills — and not fancy degrees or connections — play a bigger role in who vaults ahead in the job market in the coming years.”

This very well may be the case. So for recruiters and businesses that are invested in creating a diverse and inclusive workforce then this is in their best interest. The old cliché of ‘it’s not what you know, it’s who you know’ will have put more appropriate talent out of the running in the past. Networking and use of connections will always have its place in recruitment. However, the more AI advances, only the most qualified candidates will filter through.

Automating the Top of the Recruitment Funnel

It’s no secret that a lot of businesses have their eyes on tech that will enable them to automate parts of their processes. It often saves time, cuts costs and optimises other areas of business. Recruitment is no exception. It’s becoming clear that AI-powered recruitment is going to enable the automation of top-of-funnel tasks.

The… less than exciting tasks shall we say, often fall to recruiters and are time consuming. But they’re a vital part of the process that cannot be avoided. The CV sifting, ATS surfing, candidate screening etc. are the important first steps. In some cases for larger companies, entire roles are created to manage these tasks. But as recruiters, did we ever consider that the monotony of these tasks could cause great candidates to sit through the cracks?

Let’s be honest, the aspects of recruitment that get recruiters out of bed every morning are the more interesting parts of the job. Diving deeper into what candidates really bring to the table. Working with clients to find out exactly what their business needs are. Then building that all-important relationship between the two. This is where recruiters prove their worth and put their skills to use. The basic administration on the other hand is not as stimulating.

Which is why automating these tasks will be beneficial all-round. For one thing; tech cannot get bored, therefore this will never result in candidates falling victim to misanalysis. For businesses it’s great because they no longer have to create roles around these tasks. Removing significant costs or saving costs by optimising their recruiters that had to complete said tasks. Those recruiters get to dedicate more time to the middle-of-funnel and bottom-of-funnel which happen to be the more stimulating parts of the job. Employers increase productivity, save time and money while recruiters get to do only the most fulfilling parts of their job: win, win, win!

Choosing Chatbot 2.0+

All the attributes mentioned are what recruitment companies are looking out for in 2024. Which is why Chatbot 2.0+ exists. We were well aware of the needs being highlighted in 2023 and what recruiters wanted out of tech going forward. Which is why we developed tech that utilises conversational AI to unbiasedly filter only the best candidates, score them against roles surfaced from your ATS and get them to the right recruiter. One piece of tech that completes a lot of different parts of the process in a streamlined fashion.

The reason for the ‘2.0+’ is that we’ve developed this piece of recruitment tech to include features and perform tasks that in the past would have needed human intervention or need separate software to perform in conjunction. This digital worker bot is an all-in-one AI-powered recruiter that is designed to totally automate the top-of-funnel. Recruiters can take on more clients and manage more candidates because now they will have the time and the overall process will be a lot quicker.

It’s time to start taking advantage of the tech revolutionising the recruitment industry and the first step is booking a demo here.