In this session, industry experts explore how AI and digital workers are transforming the staffing landscape, particularly across middle and back-office functions. 

Dries De Coster, CEO and founder of MeetDWIGHT, sits down with Staffing Show host, David Folwell, to discuss how AI is reshaping traditional staffing models, reducing reliance on offshoring, and driving greater efficiency across operations. The conversation also highlights an emerging opportunity many agencies overlook — using automation not just for cost savings, but to unlock entirely new revenue streams. 

From practical applications to forward-looking insights, the discussion offers a clear view of how staffing firms can leverage digital workers to stay competitive in an evolving, tech-driven market.