meet D.W.I.G.H.T.® for health and social care

Scale care delivery. Reduce admin. Protect margin.

Whether you’re managing high volume onboarding, monitoring credentials, or ensuring audit-ready documentation, DWIGHT supports health and social care teams by automating repetitive admin processes without disrupting your existing systems.

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Health and Social Care is under structural pressure

With demand constantly rising and the population aged 65+ projected to grow significantly this decade, the complexity for care is increasing. Government policy continues to prioritise providing care at home, so regulatory scrutiny is also intensifying.

At the same time, providers are still struggling to keep up with fragmented systems, endemic staffing shortages, hurdles with compliance and constant pressures on margins.

meet DWIGHT is built for this environment.

DWIGHT is your reliable, compliant, Agentic AI colleague for the middle and back office. He works across your existing systems, follows your existing processes and operates 24/7 without fatigue, error or delay.

You focus on delivering quality care while DWIGHT handles the admin.

A £50 bn+ sector under heavy strain

The UK Health and Social Care sector is a market worth £50 billion plus with the scope and promise of huge advances.

Yet behind this growth lies challenges with day-to-day operations:

Multiple disconnected systems for every provider
Separate platforms for care planning, compliance, HR, rostering, payroll and finance
No standardised APIs between vendors
Manual CSV exports and imports as the primary integration method
Care managers spending 40% or more of their time on admin
Regulatory inspections requiring the compiling of manual evidence
30% workforce turnover
45+ day recruitment cycles (and getting longer)
Heavy dependency on agency staff at 40–60% higher cost

These inefficiencies all share one thing in common: they’re administrative tasks that can be improved. They are exactly where Digital Worker Bots add real value.

Your next best hire is not human

What if you could employ an Agentic Digital Worker Bot? One who is:

100% reliable and compliant
Available day and night
Paid a fixed monthly wage
A fraction of the cost of a full time employee
Never off sick
Never on holiday

Meet DWIGHT! DWIGHT automates your repetitive, cross platform administrative processes across your existing care systems, even where no API or other integration exists.

No platform replacement. No complex IT projects. No frontline adoption burden. Just your processes, over your systems, executed perfectly and continuously.

Discover the benefits

Reduce repetitive healthcare admin

Automate high-volume, rules-based admin workflows so your team can focus on higher-value work.

Improved patient experience

Respond faster and reduce delays in the onboarding and processing, keeping the patient experience intact.

Integrate with existing systems

Support workflow automation without replacing your software or becoming yet another one to purchase.

Scale without additional headcount

Handle growing volumes without increasing operational overhead.

Operate 24/7

Process compliance steps outside business hours and keep patients and staff informed.

Marketing

Plan it, create it, launch it. Collaborate seamlessly with all the organization and hit your marketing goals every month with our marketing plan.

Book a demo today

Get in touch to see how DWIGHT can apply to your technology stack.

BOOK A DEMO ROI CALCULATOR

The DWIGHT organisational chart for Health and Social Care

Below is a typical structure of DWIGHTs deployed inside care providers. This is not exhaustive as DWIGHT is constantly evolving to meet the modern problems of the care industry. If you have a manual, repetitive, cross platform process, meet DWIGHT can automate it.
Care Organisational Chart

Care planning to compliance DWIGHT

Ensure care delivered matches the care that’s documented.

Many providers operate separate systems for both care planning and compliance tracking. DWIGHT is able to connect them. He transfers updates from Care Planning into Care Compliance systems automatically, ensuring:

Care plans reflect what’s being delivered
Documentation is complete and current
Audit trails are consistent
Evidence is ready for inspection

No more manual copying. No manual updates that get missed. No gaps in compliance.

Compliance to CQC DWIGHT

Be ready for inspection at all times.

Regulatory inspections require structured documentation and evidence to be gathered across all the systems you use. This sometimes includes paper records.

To help ensure compliance with CQC, DWIGHT:

Extracts compliance data across platforms
Compiles inspection-ready evidence packs
Monitors compliance status in real time
Flags any risks before inspections occur

Instead of scrambling for paperwork, your care agency is able to operate in a state of continuous readiness.

Rostering to payroll DWIGHT

Eliminate errors between shifts worked and shifts paid.

There is often a disconnect between rostering and payroll systems. This can cause problems when corresponding between hours worked and payments made.

When deployed for payroll, DWIGHT:

Transfers validated shift data from rostering into payroll
Reconciles discrepancies automatically
Reduces mispayments
Speeds up the payroll process

You can protect your margin while improving levels of staff trust at the same time, all without lifting a finger.

CRM to care planning to rostering DWIGHT

Seamless flow from referral to delivered care.

Referrals usually arrive through CRM systems or via the channels NHS and local authorities use. To be properly reflected into your workload, any assessment data must then be re-entered into care planning and rostering.

DWIGHT automates this process, moving:

Referral data from CRM into Care Planning
Care Assessment Forms into structured plans
Approved care plans into Rostering systems

Say goodbye to duplicate data entry and say hello to accelerated service start times.

HR and eLearning to rostering DWIGHT

Roster only compliant staff.

With an average 30% staff turnover and continuous ongoing training requirements, ensuring only compliant staff are rostered is crucial for compliance and quality of care delivery.

For HR purposes, DWIGHT:

Monitors training and certification status
Syncs HR and eLearning platforms with rostering systems
Prevents allocation of non-compliant staff
Creates real time visibility of workforce readiness

Instead of a rushed reactive process, compliance then becomes an up-to-date proactive approach, removing avoidable headaches.

Recruitment and compliance acceleration DWIGHT

Reduce time to hire and reduce candidate drop off.

The health and social care sector faces:

45+ day recruitment cycles (which are only getting longer)
15–20 day DBS and compliance processing
High candidate drop off
Expensive agency dependency

Instead of suffering with these problems as an industry, it’s time to seek smart solutions in the form of Digital Worker Bots.

DWIGHT accelerates recruitment workflows by:

Automating candidate screening
Coordinating document collection
Triggering right to work and DBS processes
Updating compliance systems in real time
Maintaining candidate communication automatically

He works overnight to ensure bottlenecks are minimised. When candidates submit documents in the evening, they’re processed immediately, cutting down on lengthy hiring processes.

DWIGHT ensures faster onboarding, which reduces drop off, expensive reliance on agencies and protects your margin.

Reporting and regulatory submission DWIGHT

Replace manual processes with automated insight.

In its current state, manual reports are extracted from multiple systems. Data is scattered across both digital and paper records, which leads to a labour intensive process for submitting regulatory compliance. Perhaps the biggest drawback is that there’s no real time visibility for these operations.

With DWIGHT helping out, you get:

Automated data synchronisation across platforms
Intelligent form filling and submission
Real time compliance dashboards
Automated report generation
24/7 processing of routine tasks

Care managers regain essential time to manage care instead of spending countless hours on spreadsheets and getting nowhere with their days.

The future of work with Digital Worker Bots

Turn from fragmented systems into connected workflows.

Manual data re-entry turns into synchronised automation.
Forget about anxiety over impending inspection – it’s all about continuous compliance.
Costly agency dependency turns into faster direct hiring.

And at the centre of it all, DWIGHT becomes the digital connective tissue across your care ecosystem.

Use cases our team love

Healthcare

Our first project with React

Over the past year, Volosoft has undergone many changes! After months of preparation and some hard work, we moved to our new office.

Bonnie Green

Senior Developer

Healthcare

Our first project with React

Over the past year, Volosoft has undergone many changes! After months of preparation and some hard work, we moved to our new office.

Bonnie Green

Senior Developer

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Ready to modernise without replacing your technology stack?

Wherever you operate within the health and social care ecosystem, from domiciliary care, supported living, residential care or specialist services, meet DWIGHT helps you scale operations without increasing your overheads.

Your systems and your processes, connected intelligently.

Several hours every week were spent on data entry and compliance

"With DWIGHT, workers can submit documents late at night and they’re processed straight away, rather than later in the day. That’s a huge benefit for our contractors, our clients, and our team."

Sean White

Managing Director

24/7 Efficiency + cost savings = DWIGHT

“It’s taken our onboarding process from around 45 minutes during working hours to about 4 minutes, 24/7. That’s a huge gain in efficiency and cost savings for us."

Brandon Simmons

EVP - Technology & Operations

DWIGHT now handles over 1,000 invoices per week

“DWIGHT quickly came in, developed an automated process and now handles over 1,000 invoices per week, saving two man-days and generating an extra day of DSO for us. It’s automated completely, driving efficiencies and saving costs."

Bill Halnon

Chief Information Officer

Replacing the cost of one full-time employee

“DWIGHT is now running the reports and sending reminder emails automatically… it’s definitely increased the efficiency of the team. We’ve been able to bring down the FTE of that team by one."

Shaena Van Handel

Chief Nursing Officer

From 15 hours to 15 minutes with DWIGHT

“What used to take between 10 to 15 hours now takes about 10 to 15 minutes. DWIGHT raises the invoices exactly as we’d expect and also chases payments on our behalf. It’s already helping us get responses from overdue invoices within 24 hours, which has been fantastic.”

Stephen Barrett

Head of Finance